Your privacy is important to us. We respect your personal information and we are committed to maintaining the highest standards to protect your personal information.

In order to provide you with the best service we may ask you to provide us with personal information from time to time. This Privacy Policy explains how we collect, use, store, disclose and protect your personal information in Hong Kong.

In this Privacy Policy, all references to “The Unique Hour”, “we”, “our” and “us” means Fuhai Industrial Hk Limited and their subsidiaries, their holding companies or subsidiaries of such holding companies and their franchisees.

This Privacy Policy also applies to all employees and contractors of The Unique Hour in relation to the collection, storage, use and disclosure of personal data in the workplace.

Operation of our Policy in Hong Kong

You will be made aware when any personal data is required that may allow The Unique Hour to identify or contact you. Personal data will usually be requested when you place an order, register for a particular service or competition but may be obtained by The Unique Hour at other times. By consenting, either expressly or implied, to The Unique Hour processing your personal data, you will be deemed to have read and accepted the terms of this Privacy Policy. The Unique Hour will not process your personal data, unless it has your actual or deemed consent. Your personal data will only be used in accordance with this Privacy Policy. You are free at any time to opt out of receiving information from The Unique Hour at the end of each communication.

We comply with the law in Hong Kong

The Unique Hour is bound by the Personal Data (Privacy) Ordinance (Cap.486) (“PDPO”) in Hong Kong. This Privacy Policy sets out our practices in relation to the collection, use, disclosure and handling of personal data in Hong Kong.

Personal Data in Hong Kong

Personal data means any data relating directly or indirectly to a living individual, from which it is practicable for the identity of the individual to be directly or indirectly ascertained, and which is in a form in which access to or processing of the data is practicable.

Types of personal data we collect and hold in Hong Kong

We collect and hold personal data about individuals for the provision of our products and services and purposes connected to those products and services. If you don’t provide us with personal data, we are unlikely to be able to provide you with our services.

Consistent with the provision of our products and services, the types of personal data we may collect and hold include:

Your identity and contact details – includes your name, date of birth, gender, email address, home postal address, shipping address (if different), and your contact phone numbers;

Your payment details – your bank details and payment card details. Please note payment transactions are encrypted by the acquiring bank or payment service provider. The Unique Hour will not retain any payment card details submitted by you;

Your profile data – if you register a customer account, this includes the profile you create to identify yourself when connecting to our website (including your username and password), and other data about purchases and your personal preferences;

Other information – we may collect insurance information, text of communications gathered in the course of our interaction with you on social media and emails, and other information from your interactions with us online, including IP address, URL’s, search histories, and other associated information.

We generally do not collect sensitive health data unless it is necessary for the provision of our services and with your explicit consent.

How we collect and hold personal data in Hong Kong

We may collect personal data in the course of providing our products and services, from our website, via our clients who pass on your information or third-party agents, or directly from you.

Personal data is held securely, is subject to various security protections, and is held only for as long as the information remains relevant to the purpose for which it was collected.

We take all reasonably practicable steps to ensure the security and integrity of the personal data we collect, store, use and disclose, including restricted server access, encryption and other industry-standard security protocols like use of firewalls and complex password protection.

Purposes for which we hold, use and disclose information in Hong Kong

We will not use or disclose personal data for any purpose other than the purpose for which it was collected (or a directly related purpose), unless we have your prescribed consent under the PDPO.

The purposes for which we hold, use and disclose and process information include:

conducting our business which includes providing our services, or the services of a third party, to you;

maintaining the safety and security of our operations (e.g. electronic and other security monitoring, maintaining management records);

communicating information about our products and services that may be of interest to you;

for our internal administrative, research, planning, marketing and development purposes; and

for our regulatory and legal compliance under Hong Kong law.

We may also disclose personal data to third party technology partners, including but not limited to Mailchimp, Amazon Web Services, Facebook, Google and other marketing service providers. As part of providing services, such third party technology contractors may be outside Hong Kong and obtain access to personal data. The Unique Hour will take all reasonably practicable steps to ensure that such third parties provide a standard of protection comparable to the requirements of the PDPO.

Access and correction in Hong Kong

We will take all reasonably practicable steps to ensure any personal data we collect, use or disclose is up to date and accurate. If you believe personal data we hold about you is not up to date or accurate, you may ask us to correct it.

You may ask us to provide you with details of the personal data we hold about you, and copies of that information. We will respond to your request and attempt to provide you with the data within a reasonable period of time. We may charge a reasonable fee to cover the administrative costs of providing you with that information.

Please direct all requests for access and correction to compliance@theuniquehour.com
.

Changes to this policy in Hong Kong

We will review and update this Privacy Policy from time to time as needed without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how we collect, hold, store and use personal data.

All information which is held by The Unique Hour is governed by the latest version of this Privacy Policy at all times.

Complaints in Hong Kong

If you consider that we have breached the PDPO, you may direct your query to our Privacy Officer and we will attempt to resolve your complaint.

You can contact the The Unique Hour Compliance Officer by:

Telephone: (+86) 13714037725

Email: compliance@theuniquehour.com

For more information about privacy in general please contact:

Office of the Privacy Commissioner for Personal Data (PCPD), Hong Kong
www.pcpd.org.hk

If you do not consider our response satisfactory, you may contact the Privacy Commissioner for Personal Data, Hong Kong.